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Privacy Policy

Last updated: 17.12.25

At Flight Assist 24×7, owned and operated by TravelLeads LLC (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our services.

1. Nature of Our Services

Flight Assist 24×7, owned and operated by TravelLeads LLC, is an independent third-party flight support service that provides assistance with flight bookings, rescheduling, cancellations, and refund guidance.

We are not affiliated with, associated with, authorized by, endorsed by, or officially connected with any airline, airport authority, or government agency. We do not operate as an airline and do not have authority to make airline decisions.

Final decisions regarding bookings, changes, cancellations, and refunds are made solely by the airlines in accordance with their policies and terms.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Booking reference or itinerary details (when provided by you)

b. Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website

3. How We Use Your Information

We use the information collected to:

  • Provide requested flight support services
  • Communicate with you regarding your request
  • Respond to inquiries and customer support requests
  • Improve website performance and service quality
  • Comply with legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

  • With airlines, strictly on your behalf and only when necessary to assist with your request
  • With service providers that support our website or business operations (e.g., hosting, analytics), under confidentiality obligations
  • To comply with legal requirements, court orders, or lawful requests

Important Clarification

Flight Assist 24×7, owned and operated by TravelLeads LLC, does not have official partnerships, contracts, or system integrations with airlines. Any communication with airlines is conducted solely to assist customers and does not imply affiliation, authorization, or endorsement.

5. Service Fees Disclosure

Any service fees charged by us (if applicable) are separate from airline charges and are disclosed to customers before any service is provided. Airlines may apply their own fees according to their policies.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Monitor website performance

You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for optional communications

You may contact us to exercise these rights.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or our services, you may contact us at:

Business Name: Flight Assist 24×7
Owned & Operated By: TravelLeads LLC
Email: contact@flightassist24x7.com
Phone: +1-888-865-61995
Website: https://flightassist24x7.com